Junior Customer Success Specialist (Internship)
MotorK
- Milano
- Formazione
- Full time
- Be the first and main point of reference for dealers and guide them once the contract has been signed
- Support our customers in defining their digital strategy
- Engage with clients at all levels and be the lead for all client engagements
- Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities
- Evaluate dealer performance i.e. failures on website, pictures in stock, usage of new features, website performance etc.
- Support with the Sales Forecast reporting and monitoring system
- Propose lead generating campaigns based on best in practice and over performing customers
- Developing testimonial strategies together with sales
- Ability to work in a busy, fast paced environment
- Outstanding customer service and relationship management skills
- Great communication skills
- Native level of Italian and English
- Internship, 40 hours per week
- Monday to Friday
- Hybrid working pattern
- Office based in Milan
- Paid internship
- Meal Vouchers for every day worked
- Individual training paths
- Opportunity to develop and move within the company
- National and international mobility options
- Yearly team activities
- Hiring Manager interview (Italian)
- Country Manager interview (Italian)