Internship Supply / Customer Service Analyst

Reckitt Benckiser

  • Milano
  • Formazione
  • Full time
  • 2 giorni fa
We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.​Supply​Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.About the roleEmbark on a transformative journey with Reckitt by becoming an Intern for our Supply Services department. This opportunity is perfect for those who are eager to learn, grow, and explore the intricacies of supply chain management in a real-world setting. If you have a passion for embracing challenges and making an impact, we invite you to apply and help us pave the way to a healthier future.Your responsibilities
  • Monitoring KPIs bringing knowledge on them for the whole team to support tactical/strategic decisions
  • Order Management: working over Company Service Level and Process efficiency, in order to improve way of doing things
  • Supporting the productivity plan, being recognized as point of reference for all analysis to be made within the team (PFR, OT, FPO, CTS, order profile…)
  • Collaborating with sales team on actions defined to implement them to improve customer satisfaction
  • Making improvements on processes on customers that can bring value to the business (extracosts, customer perception…) also in collaboration with distribution/logistic/customer service team and with sales team
  • Sharing results achieved (Look at numbers to sustain perception)
  • Reporting and analyzing current performance, proposing change/improvement to processes in order to be compliant/to improve way of doing things (focus on automation and workload reduction)
The experience we're looking for
  • MSc Degree in Economics / Engineering
  • Fluency in Italian and English (an International experience during the studies or work is highly valued)
  • Good knowledge of Ms Office (Excel, Word, Power Point)
The skills for success
  • Highly analytical
  • Ownership/drive for result
  • Capable of gathering and processing complex data from a wide variety of sources
  • Base knowledge of important supply chain processes/metrics/goals
  • Strong relationship with internal/external stakeholders
  • Independent, proactive, good on time management/prioritization
What we offerWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.EqualityWe recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Reckitt Benckiser