Specialist, HR Shared Services

• With limited guidance, deliver comprehensive HR support to employees and managers across assigned service areas, business units, or functions.
• Independently manage HR-related inquiries and collaborate with senior HR team members and line management as required to address complex issues.
• Manage employees in accordance with organizational policies and applicable employment laws, including responsibilities related to hiring, terminations, and employee relations matters.
• Build and maintain strong, effective working relationships with HR specialist functions and Centers of Excellence, including HR Shared Services Tier 1, HR Business Partners, Payroll, and Benefits teams.
• Support line managers, as appropriate, in the delivery of new employee orientation and onboarding activities.
• Conduct ad hoc reviews as directed and provide recommendations on employment legislation, compliance, HR systems, practices, and procedures; support and educate line management with appropriate guidance.
• Partner with senior HR team members on organizational effectiveness and change management initiatives related to reorganizations, mergers and acquisitions, and employee transfers, ensuring compliance with local legislation.
• Participate, with minimal supervision, in the day-to-day development and implementation of local and global HR initiatives, including redesign and transformation efforts.
• Prepare and deliver HR reports and analyses as requested by senior management.
• Actively contribute to continuous improvement initiatives to enhance service quality, exceed customer expectations, and promote a professional HR organization.
• Scope of responsibility: Italy

• Bachelor’s degree required.
• Fluency in Italian is required, with intermediate proficiency in English.
• 3-4 years of experience in an HR function or in personnel administration processes; prior experience in an HR Shared Services environment is an added advantage.
• Proficiency in Microsoft Office applications; experience with Workday and DocuSign is considered an advantage.
• Demonstrated ability to exercise sound judgment within established procedures and practices to determine appropriate actions.
• Proven ability to prioritize and coordinate multiple work requirements to meet deadlines effectively.
• Ability to establish and maintain effective working relationships with colleagues, managers, and internal clients.
• Strong knowledge of local and relevant employment legislation.
• Excellent verbal and written communication skills, with strong interpersonal capabilities.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail and the ability to operate successfully within a matrixed organizational environment.

IQVIA