MFC Store Manager - Milano
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- Milano
- Tempo indeterminato
- Full time
- Ensure a safe work environment for all your team
- Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
- Proactively identify and lead process improvement initiatives
- Balance labor, ensuring that you are operating a balanced and efficient MFCs while meeting all production goals
- Embrace a start-up mentality and emphasize Glovos' Core Values
- Responsible for at least one MFC
- You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
- Motivating, coaching, reporting, and providing feedback of pickers' and pickers leads' performance continuously.
- Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are available dispatched on time.
- Allocate labor, lead meetings, direct and assign job duties for your team.
- Perform in depth problem solving in all areas to ensure successful and continuous operations.
- Train, audit, and support employees to perform Glovo standard operating procedures and utilizing equipment and software
- Ensure pickers have proper tools to perform the job and coordinate repair or replacement when needed
- Report and escalate systemic issues to management as necessary and in a timely manner
- Review and update Standard Operating Procedures according to Glovo best practices
- Fully understand processes and daily goals, and make recommendations to improve performance
- Identify, address and resolve safety hazards within the MFC.
- Perform administrative duties, and additional functions, as needed and determined by management
- Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.
- 3+ years experience in operations, managing multidisciplinary teams, in a retail, distribution, or logistics environment
- Good communicator and motivator
- Problem-solving skill
- Good logical reasoning
- People management skills (team of 10-20)
- Prioritization and executional excellence
- Proficiency in Italian and English.
- Working knowledge of Six Sigma tools and Lean techniques.
- 🌟 An enticing equity plan that lets you own a piece of the action.
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 💳 Discounts on transportation, food, and even kindergarten expenses.
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 👪 Enhanced parental leave, and office-based nursery.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.