Program Operation Specialist

BEC Italia

  • Milano
  • Tempo indeterminato
  • Full time
  • 14 ore fa
BEC Italia, is looking for a motivated and well-organized Program Operation Specialist to join our team in Milano’s office.Role OverviewThe Program Operation Specialist will be responsible for the day-to-day management of High School Exchange Programs.The candidate will act as a key point of contact for students and families, supporting them throughout the entire exchange journey — from the initial application phase to the student’s return home.The role also involves ongoing communication with international partners and schools ensuring a smooth and enriching experience for all parties involved.Key Responsibilities
  • Operational coordination of outbound High School Exchange programs
  • Daily communication with students, host families, schools, and international partners
  • Students’ application procedures and visa applications
  • Support in managing documentation and administrative processes
  • Monitoring ongoing programs and addressing any issues that may arise
  • Collaborating with the team to improve operational procedures
Requirements
  • A minimum of one year’s experience in a similar role or within the cultural/educational exchange sector.
  • Excellent command of the English language (spoken and written)
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Fluency in Italian
  • Proactive, flexible, and team-oriented attitude
  • Good command of digital tools (Office Suite, CRM platforms, etc.)
  • Willingness to work on-site at our offices in Milan
What We Offer
  • 1-year full-time contract, with the possibility of renewal
  • On-site role within a dynamic and international environment
  • Ongoing training and professional development opportunities

BEC Italia