Reservation Specialist - Nobu Milano

Giorgio Armani

  • Milano
  • Tempo indeterminato
  • Full time
  • 1 mese fa
Nobu Milano is looking for a Reservation Specialist who can satisfy customers by following the directions of the Receptionist Supervisor and the Managers.Responsibilities
  • Respond to the many booking requests that come in through the company's Channel Manager, OTA platforms, and e-mail
  • Ensure that all reservation requests are processed promptly and accurately, with attention to detail and following company policies
  • Collaborate with other Teams to coordinate booking details
  • Deal with changes, cancellations and any requests from prospective guests
  • Contribute to continuous improvement of reservation processes and suggest ideas to optimize efficiency and guest experience
  • Collect information about the customer and share it with the other departments to ensure the optimization of the guest service
RequirementsMust have skills:
  • Profiency in Italian and English
  • Previous experience in similar duties
  • Meticulous attention to detail and ability to handle multiple tasks simultaneously
  • Ability to work in a team and collaborate with different company departments
  • Passion for the tourism and hospitality industry
Nice to have skills:
  • Fluency in any other language apart from english
We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

Giorgio Armani