Dispatcher (Global Sporting Event) - Italian & English Speaking
The iLUKA Collective
- Milano
- Contratto
- Full time
- Assist senior management with all on-site vehicle movements
- Ensure all vehicles are received and dispatched in a safe and timely manner at all relevant venues e.g. airports, hotels, venue, restaurants, stadiums
- Manage an effective loading, unloading and dispatch system to ensure optimal on-time performance and guest comfort
- Develop a clear understanding of the daily programme schedule and content
- Ensure first class handling of guests at all times
- Prep buses for leisure and events - DVD's, music etc.
- Assist in establishing a friendly and professional working rapport with transport team, drivers & suppliers
- Understand procedures for all possible circumstances including accidents or medical emergencies, breakdown procedures, road or traffic conditions, schedule or venue changes
- Understand all security procedures and collaborate with client security team to implement all necessary safeguards in to transport operations
- Liaise with senior management in case of special transport requests or that additional vehicles are needed to supplement the daily coach transport schedule
- Fluent in English and Italian
- Previous experience in a transport with a demonstrable understanding of transport logistics
- Previous experience as a Dispatcher would be beneficial
- Team and driver management experience
- Excellent IT skills, Excel, Word, PowerPoint - confident using different platforms and devices
- Project management experience
- Strong communication skills, both written and verbal
- High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
- Flexible, enthusiastic, confident, outgoing
- Willing to roll sleeves up and get involved
- Passionate about sport, hospitality and delivery
- Able to work in a calm, kind and professional manner in a pressured environment
- Ability to prioritise a demanding workload