
Technical Representative (fixed-term 12 months)
- Milano
- Contratto
- Full time
- Arrange comprehensive travel plans designed to provide regular and frequent store coverage, on a tiered basis, of all account doors.
- Ensure that all administration is completed accurately and sent to the relevant people on time.
- To maximise sales, through product and brand knowledge allied with excellent customer service.
- Conduct staff training sessions for retail partners, both formal and informal, ensuring that all staff are fully conversant with the features and benefits of the relevant ALTRA product range and to ensure that they are motivated to sell those products. This will include both instore and ‘on the hill training’
- Develop the staff training program and become the internal product expert raising standards and levels of expertise throughout the organisation including the Sales Representatives and their specialty account base.
- Having a good product knowledge, be the ‘expert’ on Brand technologies within the team.
- Feedback to Sales teams any sell through data, stock holding information (stock counts), display potential, competitor activity and any other information to assist the Sales force and Marketing departments
- To build excellent instore relationships to ensure product is displayed in the best position & to ensure retail presentation is of a high standard. This includes the implementation of trade marketing initiatives and ensuring the accuracy and quality of ALTRA’s POS materials.
- Provide quality feedback to the Sales manager and Sales Reps on customer and market data in order to aid account management and sales presentations.
- Provide support to the customer’s sales and marketing activities. This includes staffing events including tent shows, store openings and, on occasions, key selling periods.
- Act as both a sweeper to the Sales Manager and Sales Reps on all relevant customer activities and as a consistent contact for the account base.
- Ad hoc operational requests (team, key stakeholders and accounts)
- Order entry support across
- Product documentation & content to support the accounts onboarding process.
- Lead the T-RED ambassadors in country to spread the word on ALTRA in local communities. This includes training the ambassadors on the product and brand benefits, providing feedback on their performance and leveraging on the programme to amplify marketing initiatives locally.
- Manage and co-ordinate the set-up, organisation and smooth running of the showroom for each selling season. This will be a fully comprehensive task requiring everything from design and theme input, physical preparation and installation of the showroom, full sample management, presentation support and provision supply.
- Sales responsibility for the smaller direct territory sales accounts and lead the direct selling showroom days for these B2B accounts.
- Main support for the sales agents
- effective and commercially successful management of the specified geographical region for the B2B accounts , critically achieving the key financial targets set on an annual and seasonal basis.
- Experience: Retail experience essential, preferably from within running and outdoor sector. Previous staff training experience desirable
- Leadership: Able to motivate & influence the store team
- Language skills: N/A
- Other Skills: Ability to be on the road regularly, as this position will require frequent travel
- Enthusiasm for/actively participating in the outdoor lifestyle
- Good planning/organisational skills
- Self motivated, having initiative
- Strong communication skills, outgoing , engaging, persuasive style
- Able to build good relationships
- Career ownership, enabling you to build your knowledge and experience across different brands and even different countries.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
- An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- On site gym offering health and well-being initiatives.
- Subsidised canteen as well as break out areas offering complimentary hot drinks.