Italian Customer support
LJ Global Horizon
- Milano
- Tempo indeterminato
- Full time
Training: 2 weeks (fully paid)
Contract: Full-time
Are you fluent in Italian and passionate about delivering excellent customer service? Join an international team and help provide top-quality assistance to customers across the Italian market.Key Responsibilities:
-Handle customer inquiries via phone, email, and chat
-Provide clear and accurate product and service information
-Resolve customer concerns with empathy and professionalism
-Maintain updated customer records and follow escalation procedures
-Achieve performance targets related to quality, satisfaction, and productivityWhat Were Looking For:
-Native or near-native level Italian
-Strong English skills (C1 minimum)
-Excellent communication and problem-solving abilities
-Customer service experience preferred
-Comfortable with basic computer tools and CRM systems
-Willingness to work in rotating shiftsWhat We Offer:Base salary up to 1100 (depending on the project)
- Performance bonus up to 200
- -Airport pick up
- 2 weeks of accommodation in hotel provided
- Competitive Base salary
- Performance bonus
- Airport pick up
- 2 weeks of accommodation in hotel provided
- Rental agency fee paid by the company and support to find a permanent accommodation