E-Commerce Merchandiser

• Monitor key trading tasks such as stock management, fragmentation, and product returns.
• Prepare orders and re-orders according to business needs
• Assisting with the day-to-day coordination of e-Commerce activities, e.g. product uploads according to launches calendar, reporting, organizing stock transfers.
• Working with the administration for all the activities related to goods movements
• Be extensively involved in UAT site testing for development projects and regular site walk throughs to ensure 100% accuracy at all times.
• Analyze data and propose commercial objectives.
• Reporting to the E-Commerce Manager, assist on the end-to-end multi-platform customer journey including all platform content updates, optimising search, merchandising, recommendations, and SEO ensuring that brand & commercial objectives are met throughout the purchase and engagement funnel.
• Assisting the E-Commerce Manager with the creation and prioritisation of the roadmap and work backlog on the ecommerce platform. Specifically, working closely with the Merchant of Record and E-Commerce agency as well as the AS Roma Technology team to deliver the roadmap on the ecommerce platform.
• Contribute to the E-Commerce marketing calendar. Working where required within the wider retail function on product launches, marketing campaigns, creation of assets and outbound communications to achieve sales targets.
• Collaborate with the E-Commerce Manager on the creation of personalised customer journeys to engage, convert and retain shoppers.
• Stay abreast of e-Commerce trends by attendance at occasional industry specific events & conferences, implementing learnings & best practice.

• Excellent knowledge and use of MS Office 365. Good knowledge of Google Analytics 4. Good knowledge of CMS and E-Commerce platforms (e.g. Shopify, Magento, Salesforce).
• Knowledge of analytical tools for performance measurement (e.g. Power BI) as well as E-Commerce tools such as Yotpo and Klevu.
• Knowledge of both digital and physical retail operations.
• Demonstrable hands-on experience of an E-Commerce platform
• Good understanding of E-Commerce UX, content & development projects, plus intuitive knowledge of how users interact and shop in a digital environment.
• At least 3 years’ experience in a similar end-to-end eCommerce role.
• Experience in developing an eCommerce roadmap to meet business targets.
• Experience of working in a team meeting year-on-year sales targets as well as optimising customer journeys, conversion rates and average order values and E-Commerce operational functions.
• The ability to analyze data, sales and market trends, setting out a data-led vision for platform development and delivering upon it.

• The ability to manage multiple projects and workstreams simultaneously.
• Excellent communication skills both written and verbal and comfortable interacting with personnel of varying seniority levels.
• Strong written reporting skills.

• English knowledge:

AS Roma