Service Sales Area Manager
GEA
- Sala Baganza, Parma
- Tempo indeterminato
- Full time
He/she maintain the customer relationship, ensures customer satisfaction and budget achievement.
The Service Area Manager will report to the Head of Service Sales Filling & Packaging and will be part of the team Global Service Support Filling & Packaging.Responsibilities / Tasks
- Sell to existing and potential direct accounts as well as provide sales support to local branches/distribution partners in the Area of responsibility
- Answer and respond to customer inquiries, needs and requirements
- Resolve and troubleshoot complex sales and services issues of customers
- Direct and oversee sales policies, objectives and initiatives of the organization in the Area of responsibility.
- Set short- and long-term sales strategies in the Area and evaluate effectiveness of current sales programs.
- Recommend product or service enhancements to improve customer satisfaction and sales potential
- Establish sales objectives by forecasting and developing annual sales quotas for the Area of responsibility; projecting expected sales volume and profit for existing and new products
- Determine annual sales plans in cooperation with Head of Service Sales by implementing the best marketing strategies, analyzing trends and results
- Coordinate and support local branches to define best route to market and implement national sales programs by developing field sales action plans
- Responsible for the implementation of sales supporting tools and concepts developed for service in his/her areas of responsibility
- Contribute on service portfolio development of Global Service Support Filling & Packaging
- Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
- Manage, develop, coach and motivate the local branches sales force to develop their skill to ensure that a high professional standard is achieved
- Provide on-the-ground support to local branches sales force as they generate leads and close new deals
- Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
- Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts
- Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
- Mechanical/technical background (aseptic filling/process business knowledge is preferred)
- Previous experience in similar role is preferred
- Excellent knowledge of English and Italian language (min. C1)
- Fluent in Spanish, French or Arab (would be much appreciated)
- Complex negotiation management
- Target orientation, planning skills
- Willingness to travel up to 15 days a month
Then please click apply above to access our guided application process.