Inside Sales - Italy

ZIM

  • Genova
  • Tempo indeterminato
  • Full time
  • 2 mesi fa
  • Candidati facilmente
We are looking for Inside Sales to add to our Genoa Sales TeamKey tasks and responsibilities:● Schedule, research and prepare material for Outside Sales for customer meetings/ZIM Compass● Prepare quotations (request rates from other ZIM departments/agencies as needed).● Enter updated customers data from Outside Sales and other sources into ZRM system.● Forward client complaints/correctors and follow-up the resolution of these.● Solve ad-hoc customers’ problems.● "Forward telephone and email inquiries in standard subjects to customer service center or otherdepartments within ZIM."● Track customer performance of the accounts portfolio.● Update account plans/profiles according to Outside Sales input.● Undergo the required training according to the training program.● Populate KPI template for Outside Sales on a weekly basis to enable performance tracking.● Ensure data accuracy of ZRM or other related systems for cargo shipped by controlled customers.Function:
Countries & Business DevelopmentPublish in Internal Career Page:
YesProfessional and personal skills● Completed apprenticeship in shipping or forwarding● Outgoing personality● Geographical knowledge● Teamplayer● Ability to work under pressure● Willingness to work in an open-plan office● Languages: English (Scale 1 – 7)*: 5● MS Office: word, excel (Scale 1 – 7)*: 4General guidelines● Comply with companies information system and policy and ethic code● Comply with companies guidelines and processes

ZIM