
SALES BACK OFFICE SPECIALIST
- Cairo Montenotte, Savona
- Tempo indeterminato
- Full time
- Manage and develop a portfolio of clients, ensuring long-term relationships and customer loyalty.
- Conduct regular follow-ups with clients to understand their needs and propose suitable solutions.
- Prepare and deliver customized sales presentations and product demonstrations.
- Negotiate pricing, terms, and conditions in line with company policies.
- Ensure timely and accurate processing of orders and contracts.
- Identify new market opportunities and potential clients through research, networking, and participation in industry events.
- Collaborate with the marketing team to support lead generation and promotional campaigns.
- Analyze market trends and competitor activities to adjust sales strategies accordingly.
- Work closely with the back office, logistics, and finance departments to ensure smooth order fulfillment and customer service.
- Provide feedback to product development and quality teams based on customer input.
- Maintain accurate records of sales activities, forecasts, and customer interactions using CRM tools.
- Monitor sales performance against targets and prepare regular reports for management.
- Participate in internal meetings to align on goals, challenges, and opportunities.
- Contribute to the continuous improvement of sales processes and tools.
- Office-based with occasional travel to client sites, trade shows, or industry events.
- Collaborative and cross-functional team setting.
- Performance evaluated based on sales targets, client satisfaction, and contribution to business growth.
- Proven experience in B2B or B2C sales, preferably in [insert industry].
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and manage multiple priorities.
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Analytical mindset with attention to detail.
- Fluent in English; additional languages are a plus.
- Bachelor’s degree in Business, Marketing, Economics, or related field.