IT Operations Engineer

Serco

  • Roma
  • Tempo indeterminato
  • Full time
  • 30 giorni fa
Job IntroductionSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.At Serco, we take pride in being a trusted partner of ESA and other European space stakeholders. Our teams are made up of passionate professionals dedicated to excellence, knowledge-sharing, and meaningful impact.The Difference You Will MakeYou will contribute directly to some of Europe's most exciting space programmes, from Earth observation and climate monitoring to satellite navigation and space safety. Your work will play a vital role in ensuring mission success, enabling better decision-making on Earth and driving innovation in orbit. Whether you're helping managing spacecraft operations, analysing mission data, or supporting software and systems development, your expertise will help move Europe's space ambitions forward.Why Join Serco?Work in an international and diverse team environment, surrounded by top-tier scientists, engineers, and technical experts.Access continuous professional development and training opportunities tailored to the space sector.Be part of a company that values work-life balance, mutual respect, and a commitment to excellence.Gain exposure to cutting-edge technologies, innovative projects, and mission-critical systems in collaboration with major space agencies.We look forward to meeting you!We are looking for a skilled and motivated Operations and System Engineer with a solid IT background to support the satellite elaboration data infrastructure of aerospace-related systems. The role is primarily focused on infrastructure setup and administration and operational support, with a component related to mission support activities (mainly through ticketing and coordination tools). You don't need prior experience in the space sector, but strong hands-on knowledge in Linux environments and IT operations is essential.Main ResponsibilitiesAs IT Operations Engineer you will be responsible for:
  • Administer and monitor Linux-based production systems
  • Develop and maintain automation scripts using Bash; support configuration management with Ansible
  • Manage and optimize relational databases, especially PostgreSQL (or similar)
  • Troubleshoot and resolve operational issues, collaborating with internal teams and external stakeholders
  • Work with ticketing systems (e.g. Jira) to track mission support tasks and incidents
  • Support operational readiness and contribute to continuous improvement of infrastructure processes
Successful Candidate
  • Strong expertise in Linux system administration
  • Intermediate knowledge of Bash scripting for automation and maintenance
  • Good knowledge of PostgreSQL or equivalent RDBMS systems
  • Experience with configuration management tools, ideally Ansible
  • Familiarity with monitoring tools like Grafana
About the CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at .Women in Aerospace
We prioritize Diversity and Inclusion, actively supporting initiatives such as Women in Aerospace Europe, which champions opportunities, development, and visibility for women in the Aerospace sector.For more information :We are diverse and inclusive organisationAt Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It's a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.In the UK we are proud to be a Disability Confident Leader in the government's scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment TeamImportantAny offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.Please contact the recruitment team if neededData Protection:For more information on how the personal data is processed, please see the link .

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