Operator Sea Freight Export

• Ensuring consol and shipment is registered in EDI /Operational System
• Provide complete and necessary information to internal/external suppliers to arrange pick up with optimum efficiency.
• Ensures if Cargo is hazardous that systems and documents are completely correct and all stakeholders are advised of the hazardous Nature.
• Providing customers with pick-up and delivery information and ensuring speedy response to clients' (internal/external) needs.
• Send booking confirmation to shipper /supplier where required.
• Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer.
• Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary.
• Ensure customer and agent Invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company's Global business objectives.
• All work is performed in full compliance with applicable regulatory and compliance requirements.
• Adhere to the company procedures regarding workplace health & safety.

• In depth knowledge of Export Seafreight operations (at least 5 year in the role)
• Good geographical knowledge
• Excellent oral and written communication skills
• Minimum B2 Level in English
• High level of accuracy
• Highly motivated
• Enjoys working as part of a team
• Good user knowledge of MS Office, preferably Experience in Cargosoft/EDI

Röhlig Logistics