Italian Customer Support Agent

Cross Border Talents

  • Genova
  • Tempo indeterminato
  • Full time
  • 1 mese fa
  • Candidati facilmente
Make your move professionally and personally.You're fluent in Italian, tech-savvy, and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe? Athens offers the quality of life, sunshine, and sea and now, a career opportunity you wont want to miss.Join a leading global BPO company, one of the biggest players in the Greek market, and become the voice behind some of the worlds most respected brands.️ Why Athens? Why Now?In Athens, even the most ordinary moments feel cinematic. Mornings on your balcony, late-night strolls through historic streets, spontaneous music in the square every day holds something beautiful. Its a city that gently reminds you to be present and alive.Your Role as a Customer AdvisorAs a Customer Support Specialist, your mission is to solve problems, build trust, and make every interaction count. You'll be the face (or voice!) of the brand delivering support that feels personal, helpful, and human.️ What You'll Be DoingAssist Italian-speaking customers via phone, email, and chatTroubleshoot problems using tools, training, and documentationHandle inquiries with professionalism and empathyOffer solutions to frequently asked questionsRepresent the brand with clarity and enthusiasmMaintain accurate records of customer interactionsWho We're Looking ForMust-HavesFluent ItalianSolid English skills (B2 or higher)Basic tech proficiency and ability to learn new tools quicklyAvailability to work rotating shifts (morning/evening/weekends)Great-to-HavesPrevious customer support, hospitality, or client-facing experienceStrong communication and time management skillsActive listening and emotional intelligenceA collaborative, team-player mindsetWhat's in It for You?We offer more than just a job this is a relocation experience with everything set up so you can focus on your career.Compensation & Perks:Competitive salary + performance-based bonusPaid travel expenses to Athens14 days of hotel accommodation upon arrivalRelocation assistance + housing search support40h/week (8 hours/day, 5 days/week)Sound Like You? Apply Today.Take the leap. Begin your new journey in Athens with a company that values people, performance, and potential.

Cross Border Talents