
Venue Security Specialist (Fixed-Term Contract)
- Milano
- Contratto
- Full time
- Conduct regular patrols of the venue, both indoors and outdoors, to deter and detect potential security risks.
- Monitor CCTV cameras and other surveillance equipment to identify suspicious activity or security breaches.
- Respond promptly and effectively to incidents such as disturbances, medical emergencies, and security alarms.
- Enforce venue rules and regulations, including access control, prohibited items, and code of conduct.
- Provide exceptional customer service by assisting guests with inquiries, directions, and resolving minor issues.
- Write detailed incident reports, documenting events, observations, and actions taken.
- Maintain clear and effective communication with the Venue Security Coordinator, security team members, and other venue staff.
- Operate and maintain security equipment, such as radios, access control systems, and surveillance monitors.
- Assist with crowd management during events, ensuring orderly entry, exit, and movement within the venue.
- Conduct security checks of bags, personal items, and vehicles as needed.
- Participate in regular training sessions to stay updated on security procedures and best practices.
- Adhere to all safety and security protocols and emergency procedures.
- Provide first aid/CPR if trained and necessary, until more qualified medical personnel arrive.
- Work collaboratively with local law enforcement and emergency services when required.
- Perform other security-related duties as assigned by the Venue Security Coordinator or management.
- Proven experience in a security-related role, preferably in a venue, event, or hospitality setting.
- Excellent observation, communication, and interpersonal skills.
- Basic computer skills and familiarity with surveillance equipment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Fluency in both English and Italian.
- Problem-solving
- Incident reporting
- Teamwork
- Adaptability