Marketing Manager - Italian speaking
FutureLearn Ltd
- Milano
- Tempo indeterminato
- Full time
- Lead the planning, execution, and optimisation of Italy-focused digital campaigns across:
- Performance channels: Google Ads, Meta, LinkedIn, Microsoft Ads
- Brand channels: programmatic display, CTV, DOOH, and TV/audio/radio where relevant
- Ensure budget allocation balances awareness-building (e.g. CTV, YouTube) with conversion-focused PPC.
- Scale media spend in seasonal peaks (e.g. January, September intakes) and optimise for CPL, CPA, and CPE.
- Develop and localise Italian ad creatives, landing pages, and messaging to drive higher lead quality.
- Own the integration of new channels (programmatic, CTV, DOOH, radio) into the paid media mix.
- Coordinate with Italian media vendors and agencies to ensure competitive share of voice in a market dominated by TV investment.
- Test and evaluate incremental ROI of awareness channels on downstream lead quality and conversion rates.
- Localise and optimise Italian microsites and landing pages to reduce bounce and increase enquiry form completion.
- Lead A/B testing on messaging, UX, and creative to improve funnel metrics (lead → application → enrolment).
- Build audience segmentation and retargeting strategies across performance and brand campaigns.
- Work closely with CRM teams to implement Italian-language nurture sequences and remarketing journeys.
- Utilise lookalike audiences, dynamic ads, and lead scoring to prioritise high-intent prospects.
- Own Italian campaign measurement and attribution, ensuring full visibility from enquiry to enrolment.
- Implement and maintain tracking (GTM, GA4, UTM structures) for all channels, including programmatic buys and offline conversions for reach channels (CTV/radio).
- Provide weekly and monthly performance reports, translating results into actionable insights.
- Work cross-functionally with Sales, CRM, and BI to align Italian market goals with pan-European performance.
- Collaborate with external agencies, Italian media suppliers, and local freelancers for market insights and competitive positioning.
- Monitor competitor advertising trends (Pegaso, Mercatorum, San Raffaele, Marconi) to identify new opportunities in Italian media buying.
- Proven experience in multi-channel performance marketing, with exposure to upper-funnel/brand channels (programmatic, CTV, DOOH).
- Strong expertise in Google Ads, Meta Ads, LinkedIn Ads, and campaign optimisation for lead gen.
- Knowledge of the Italian media ecosystem (digital + traditional) and user behavior in higher education.
- Experience with localisation of digital campaigns (language, UX, messaging).
- Data-driven mindset with ability to evaluate incremental ROI from awareness vs. conversion channels.
- Proficiency in analytics tools (GA4, Looker, PowerBI) and conversion tracking implementation (GTM).
- Native or fluent Italian speaker with deep understanding of cultural nuances, language tone, and local market expectations.
- Strong familiarity with Italian competitor strategies in distance learning and media investment trends (TV-heavy landscape).
- Strategic thinker, able to balance short-term lead targets with longer-term awareness building.
- Excellent communicator in Italian & English, able to collaborate with cross-border teams and external Italian agencies.
- Agile self-starter with a test-and-learn mindset and comfort working in a fast-paced, cross-functional environment.