
Product Sales Specialist Clinical IT
- Cassina de' Pecchi, Milano
- Tempo indeterminato
- Full time
- Stay abreast of industry trends, competitor activities, and regulatory changes in the healthcare IT landscape to inform sales strategies and product positioning.
- Conduct thorough needs assessments with healthcare professionals and IT departments. Present compelling product demonstrations and proposals that clearly articulate the value proposition.
- Work closely with cross-functional teams, including product development, marketing, customer support, and professional services, to ensure seamless customer experience from pre-sales to post-implementation.
- Manage any issues that may arise during the project's implementation and identify the corrective actions necessary to complete it in the required timeline.
- Build and preserve relationships with customers through constant follow-up to understand their needs and meet them through the adoption of targeted solutions to maintain a high level of customer satisfaction.
- Act as a trusted consultant for the costumers for the Clinical IT solutions. Sharing new ideas on possible improvements and developments for Clinical-IT products.
- Maintain an expert-level understanding of our clinical IT product portfolio
- Degree in Biomedical engineering or equivalent
- At least 3-years experience in IT solutions for IVD market (e.g. Lab. Middleware, LIS, etc.)
- Customer’s communication and listening attitude
- Fluency in Italian & English
- Ability to work flexible hours as business needs, available to travel 50%-70% of the time.