Tourism Product & Operations Manager
- Como
- Tempo indeterminato
- Full time
Key Responsibilities
Product Development & Strategy Execution
? Support in the designing and developing of the Tourism travel offering, aligned with the strategic direction defined by management
? Build and maintain a structured product catalog in coordination with the web and marketing teams
? Plan monthly and seasonal activities in line with the overall annual strategy, particularly aligned with the football season calendar
Supplier & Partner Management
? Lead supplier sourcing and negotiation processes
? Coordinate operational activities with suppliers and ensure quality service delivery to clients
Pricing, Revenue & Budgeting
? Manage the pricing strategy, revenue optimization, and margin control in line with approved budget parameters
? Oversee the entire product cycle from definition to final pricing
Technology & Tools Implementation
? Support the integration and management of tools such as Channel Manager and CRM systems to streamline operationsOperations & Booking Coordination
? Manage bookings and coordinate administrative and operational processes in close collaboration with core company departments such as Finance, Ticketing, and Customer Service
? Oversee day-to-day operations to ensure smooth delivery of travel services and customer satisfactionYou'll be a great fit if you have
? Proven experience (seniority) in organized tourism within a Tour Operator (T.O.) or Travel Agency (T.A.) context
? Strong understanding of booking systems and operational processes within a T.O. environment
? Experience with revenue and product management tools is a plus
? Demonstrated ability in supplier negotiation and product planning
? Strong organizational and operational management abilities
? Ability to plan and prioritize based on strategic goals
? Excellent interpersonal and communication skills
? Comfortable working collaboratively across teams and departments
? Willingness to be hands-on and actively involved in day-to-day operations