Hotel Manager
Antal International
- Verona
- Tempo indeterminato
- Full time
- Oversee day-to-day operations across departments for optimal guest service delivery and operational efficiency.
- Maintain high service standards and ensure a seamless guest experience.
- Ensure exceptional guest experiences by upholding high service standards, addressing feedback, and promptly resolving concerns.
- Lead and mentor department heads, fostering a collaborative and motivated team environment.
- Be responsible for sales and marketing activities to drive revenue, promote offerings, and maximize occupancy rates.
- Maintain and enhance the establishment's reputation by consistently delivering quality services, cleanliness, and comfort.
- Contribute to long-term planning, business development, and expansion initiatives to enhance profitability and guest satisfaction.
- Proven experience in hotel management roles, showcasing a track record of successful property management and guest satisfaction.
- In-depth understanding of the hospitality industry, including operations, guest services, and industry trends.
- Excellent leadership skills to lead and inspire a diverse team of department heads and staff.
- Strong communication skills, both written and verbal, to interact effectively with guests, employees, and stakeholders.
- Business acumen and financial literacy to manage budgets, control costs, and drive profitability.
- Problem-solving abilities to address operational challenges and make informed decisions.
- Flexibility and adaptability to handle dynamic environments and evolving guest needs.
- Strong organizational skills to manage multiple departments, projects, and responsibilities.
- Passion for delivering outstanding guest experiences and a dedication to hospitality excellence.