Maitre - Hotel Villa Michelangelo, Vicenza
Starhotels
- Arcugnano, Vicenza
- Tempo indeterminato
- Full time
As a Maitre, you will welcome our guest and, with your strong passion and exceptional knowledge of food & drink, you will delight and surprise them, creating a marvellous experience at our restaurant.Your responsibilities include:
- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Coordinate with the team to ensure a seamless dining experience.
- Develop and maintain regular clientele to ensure exceptional guest satisfaction.
- Anticipates the requests and needs of our guests with an intuitive service.
- Hold strong working knowledge of the local hospitality market.
- Create a warm atmosphere where guests comes to enjoy their time.
- Pay attention and respond appropriately to dissatisfied guests to ensure their satisfaction.
- To champion health, safety & hygiene, setting gold standards (HACCP).
- A unique personality and a true passion for hospitality.
- A commitment to delivering a high level of customer service.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Italian – fluently
- English – fluently
- Additional languages are a plus.
- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Performer Management Program.
- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
Send in your application and let's create exceptional memories together.