Key Account for Infrastructure Large Client

• Being aware of all the services provided by RINA Group to the Key Accounts, and up to date with the state of the ongoing opportunities and offers;
• Stating and writing the Key Accounts Strategy, Action Plans and targets at Group level, in collaboration with Marketing and Sales Strategy Team and all the Business Units;
• Being the internal and external reference contact person for the Key Accounts and also representing RINA at client's meetings, conferences, and keeping all the Business Units informed of all ongoing activities;
• Implementing a proactive sales approach, based on the full service portfolio at Group level, cross selling and fertilization among all the Business Units and network, trust relationships and customer satisfaction;
• Continuously assessing Key Accounts' viability, evolutions and results;
• Monthly monitoring and reporting about target KPIs, actions and plans, identifying corrective actions, if needed;
• Effectively attending the Business Review meetings with the whole KAM team, sharing all the information collected within RINA and from on the job experience, useful for achieving the short term objectives and competitive advantage;
• Building and working with an effective, dynamic and multi Business Units Key Account team for the successful 360 degrees customer management;
• Excellent business acumen: being able to see the bigger business issues for the client and help the client manage their business, but also ensuring all business deals are profitable for both sides (client and RINA the highest customer satisfaction);
• Anticipating customer needs (act as a visionary).

• Proven experience in the infrastructure sector: Candidates must demonstrate relevant expertise in managing large-scale infrastructure clients and projects.
• Client relationship management: Experience building and maintaining trust-based, long-term relationships with large clients.
• Communication skills: Excellent written and verbal communication abilities.
• Global perspective: Awareness of international market dynamics and the ability to adapt strategies to meet diverse client needs.
• Visionary approach: Anticipating client needs and positioning RINA as a strategic partner.
• Language skills: Fluency in English

• BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
• MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
• ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
• PROVIDE VALUE WITH PEOPLE - Value everyone's contribution through honest feedback
• THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
• CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
• MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
• EARN TRUST - Take everyone's opinion into account and remain open to diversity
• PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
• PIONEER CHANGE - Actively embrace change and benefit from the new circumstances

RINA