We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Service Agent in Athens. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.Location: Athens, GreeceRelocation package included for those applying outside Greece*Work type: On-site or remoteTo work remotely, you must still be located in Athens*Requirements:- Italian C1/C2 level- English B2 level- Strong attention to detail and excellent communication skills.- Self-sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.- Ability to work independently and meet deadlines in a fast-paced environment.- EU Citizenship / Residence card / Manifest of interest (some clients)- Previous customer support experience preferable
