
Failure Analysis Technical Leader - Optics
- Vimercate, Monza Brianza
- Tempo indeterminato
- Full time
- HW/SW Engineering and Optics Component/Supplier Quality Engineering: Work closely with these teams to conduct failure analysis and drive product quality improvements, ensuring alignment on failure analysis goals.
- Customer Quality Engineer and Customer Escalation Teams: Collaborate to address and resolve customer quality concerns, ensuring customer satisfaction. Prepare and deliver reports and presentations to communicate findings and recommendations.
- Optics Suppliers: Build and maintain strong relationships to facilitate effective communication and collaboration in the failure analysis process and product quality improvements.
- Collaborating closely with Cisco teams and suppliers to conduct comprehensive failure analysis on optical products, including optical transport products and optics transceivers, as well as their sub-assemblies and components.
- Investigating and identifying root causes of product failures, leveraging your deep knowledge in optics and manufacturing processes.
- Developing and implementing effective corrective and preventive actions to address identified failure modes.
- Working with cross-functional teams and suppliers to drive process improvements and enhance product quality and reliability.
- Maintaining detailed documentation of analysis findings, methodologies, and outcomes to ensure transparency and continuous learning.
- Communicating effectively with internal stakeholders, suppliers, and customers to ensure alignment and drive quality improvements.
- Staying abreast of industry advancements and integrating new technologies and methodologies into failure analysis practices.
- Conduct comprehensive failure analysis investigations for optics products, including optical transport products and optics transceivers, to identify root causes of failures.
- Conduct physical failure analysis investigations to identify root causes of component failures.
- Develop and implement corrective and preventive actions to address identified failure modes.
- Analyze and interpret complex data to deliver actionable insights for product improvement.
- Lead Cisco cross-functional teams and optics suppliers in implementing solutions and driving improvements.
- Maintain up-to-date knowledge of industry trends and advancements in optics and failure analysis methodologies.
- Prepare detailed reports and presentations for internal stakeholders, suppliers, and customers.
- Minimum of a Master's degree in Optics, Electrical Engineering, Physics, Materials Science, or a related field
- Proven experience working in failure analysis for optical products.
- Strong critical thinking and analytical skills with the ability to interpret complex data and generate insights.
- Excellent communication skills and demonstrated leadership are a must, with the ability to effectively collaborate with Cisco cross-functional teams, suppliers, and customers.
- Good understanding of optical products from component level to product and application level.
- Minimum of 8 years of experience in failure analysis and manufacturing.
- Knowledge and experience in physical failure analysis.
- Knowledge in circuit analysis and PCBA (Printed Circuit Board Assembly) manufacturing.
- Experience in supplier quality and customer quality management.
- Good understanding of reliability engineering and quality metrics.
- Familiarity with testing methodologies related to optical transport products and optics transceivers, as well as optics and electronics components.