Sales & Customer Relationship Intern - English & French Speaker

Artemest

  • Milano
  • Formazione
  • Full time
  • 1 mese fa
Company DescriptionArtemest is a company specialized in Italian craftsmanship and design through a curated selection of handmade furniture, lighting, décor, and art by top artisans and brands. It serves private clients and professionals worldwide through its online store, New York gallery, bespoke design services, and large-scale interior projects via Artemest Contract.Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest travels across Italy to uncover timeless pieces and the stories of their creators-master artisans who blend centuries-old techniques with modern sensibilities.The brand offers exclusive access to over 50,000 handmade products by 1,000 artisans and manufacturers spanning all major production areas. Aiming at showcasing Italy's refined artisanal heritage to the world, Artemest provides discerning buyers the opportunity to effortlessly explore and shop the best of contemporary Italian design. Every product reflects Italy's rich design heritage and celebrates the mastery discovered across its diverse manufacturing districts.PositionTo enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern.What will be your key responsibilities?
  • Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
  • Manage customer care daily activities: handling customers' inquiries and requests through emails and calls
  • Interact with suppliers to manage customers' requests and negotiate the best solution for the company and its customers
  • Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
  • Customer loyalty and retention initiatives
  • Continuously evaluate internal customer care processes and propose business development initiatives
Offer information:
  • Duration: 6 months
  • Working hour: full-time (from Monday to Friday, from 9am to 6pm)
  • Monthly compensation: 600€
  • Ticket restaurant provided according to the company policy
RequirementsWho are we looking for?
  • Degree in languages or humanistic disciplines
  • Passion for Sales & Design and a proactive approach
  • Italian native, professional proficiency in English and French
  • Previous working experience is considered a plus
  • Exceptional problem solving and organizational skills, with strong orientation to results
  • Able to manage relations and negotiations, with excellent communication skills
  • Attention to details, flexibility and entrepreneurial attitude
Other informationOur Perks
  • Positive workplace. We're a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission
  • Entrepreneurial mentality. We're always looking for people eager to step up their tasks and skills
  • Innovative and tech-oriented environment. We're changing the way people buy, sell, and perceive luxury

Artemest