
Account Manager Italy (all Genders)
- Milano
- Tempo indeterminato
- Full time
- The perfect combination - you manage sales & customer success - from the first consultation to long-term support.
- Advise & convince - You advise parents and students, recommend optimal learning solutions and find suitable tutors.
- Generating deals - You generate deals, get families excited about tutoring packages and successfully conclude contracts.
- Build customer relationships - You strengthen customer loyalty, manage your customer base and optimize the learning experience
- Upselling & referrals - You increase sales through upselling strategies and promote referrals in a targeted manner.
- Italian Native language skills (C1/C2) - You communicate confidently with Italian-speaking parents and can get them excited about our offering.
- Sales mindset & initiative - You love to convince people, actively expand your customer base and set yourself ambitious goals.
- Strong communication skills - you are persuasive, listen carefully, find solutions and manage to build trust.
- Experience in sales or customer service (an advantage) - Have you already had your first contact with sales or customer service? Perfect!
- Experience with CRM systems (an advantage) - If you have already worked with CRM tools, you are well prepared.
- Flexible & focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.
- We grow together: Continue your career with clear development paths and our Spark! Growth & Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself
- Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.
- Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.
- All-round support: We are there for you 24/7. Benefit from a comprehensive Employee Support Program - not only for you, but also for your loved ones.
- Type of contract: Fix term for 1 year