INSIDE SALES & SUPPORT SPECIALIST

• Cooperate with a team of qualified Technical Individual Contributors with mid and long-term experience in the application sector (industrial bakery)
• Strictly support and cooperate with assigned Area Managers with mid and long-term experience in the application sector (industrial bakery)
• Management of customer relationships concerning correspondence before, during, and after order acquisition
• Preliminary evaluation and preparation for the Legal Department of GEA of NDAs, customer contracts, and Master Agreements
• Support for document management in tender procedures (BID)
• Preparation of commercial offers in collaboration with the Technical Offer and Area Manager
• Preparation and management of internal process documentation for order acquisition (sales order, advance payment verification)
• Management of documentation for certification of intermediaries
• Support for travel management (to and from customers)
• Support for managing customer visits, events, and trade fairs
• Management of forms for intermediaries’ commissions
• CRM management for Brazil and Mexico
• Participation in weekly sales meetings
• Proactive participation in “inside sales” activities (pilot project), related management in the dedicated focus country, and KPI analysis
• Availability to work both at the Colognola ai Colli (VR) office and, if necessary, at the Torrebelvicino (VI) office
• Supports key SAP implementation users within the Commercial organization

• University degree in foreign language, English, Spanish (Portuguese is a plus)
• Will be considered also economics, business management diploma / degrees with a strong B2B commercial foreign language background
• Min 5-7 years experience in similar functions, mainly within relevant B2B industrial (ideally from food/bakery)
• Inside sales experience will be considered a plus
• SAP platform knowledge (preferred)
• Office Package mastering
• Fluent in English, Spanish (Portuguese a plus)
• Analytical & precise, delivers OTIF
• Previous exposure to industrial goods selling processes & tools
• Discipline in following processes and assigned standards
• Ability to execute under time pressure
• Ability to work independently and as part of a team
• Customer-oriented with strong problem-solving skills
• Strong communication and interpersonal skills

GEA