Supervisor
END
- Milano
- Tempo determinato
- Full time
Key responsibilities
- You will personally drive sales offering exceptional customer service and building a personal client list.
- You will supervise and service drive the sales team working with them to achieve sales targets.
- You will lead the team in excellence of service through outwardly displaying exemplary service techniques.
- You will deputise for the Manager and Assistant Managers in their absence in all aspects of their role.
- You will be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
- You will support the Management team in training to ensure all staff are equipped with knowledge relevant to the industry and the specific product END. represents.
- You will have a constant awareness of security issues at all times.
- You will identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
- You will ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
- You will maintain workplace safety and provide a healthy environment for staff and customers.
Skills and experience
- It is imperative that you are a brand ambassador for END. with impeccable personal presentation.
- You should have ambition within the Retail function – we want to develop you within our business.
- You should be prepared and energised to put in the necessary effort to help make the business a success.
- You must have a genuine love for your work and the industry you are in.
- You must be charismatic with an energy that entices people.
- You should be able to demonstrate excellent written and verbal communication skills
- Fluent in English and Italian
- Competitive salary