Sales and Renewals Specialist
Thermo Fisher Scientific
- Milano
- Tempo indeterminato
- Full time
- Develop and execute sales strategies to expand the client base and enter new markets, leveraging market insights and consumer trends.
- Supervise business effectively to provide accurate sales forecasting, pipeline management, and opportunity tracking. Utilize Salesforce, SAP, and other designated IT tools.
- Nurture and maintain strong relationships with clients, understanding their needs to propose tailored service solutions and support contract renewals.
- Lead sales negotiations with customers, ensuring favorable terms and conditions that meet both company objectives and client requirements.
- Collaborate cross-functionally with Instrument Sales, Product Management, and Field Service teams to align service offerings with client expectations, delivering outstanding customer happiness.
- Maintain accurate records of client interactions, contract terms, and renewal deadlines. Use CRM systems for efficient management.
- Coordinate effectively between the remote Customer Care Team, Sales Team, and Customers.
- Manage tenders, including crafting quotations, gaining approval, submitting, and tracking win/loss.