Back Office Specialist (12 months fixed-term contract)

Worldline

  • Roma
  • Contratto
  • Full time
  • 2 mesi fa
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  • Handle customer requests in a timely and professional manner
  • Process credit card transactions and verify their correct execution
  • Continuously monitor transaction management processes and report any issues or inefficiencies
  • Collaborate with the technical support team to resolve any technical issues
  • Keep transaction management process records and statistics up to date
  • Ensure compliance with company policies and procedures
Who Are We Looking ForWe look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
  • You have prior experience in a similar role such as Customer Care, BackOffice, Customer Service etc
  • You have Knowledge of backoffice operations and credit card transactions
  • You are familiar with Excel. Knowledge of Salesforce would be an asset
  • Excellent organizational and time management skills
  • Excellent team collaboration and interaction skills
  • You are fluent in Italian and you have knowledge of English language
  • You have motivation and passion for the payment industry
  • You have familiarity with security and PCI DSS compliance regulations
Perks & BenefitsAt Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
  • Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
  • Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
  • Enjoy wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus.
  • Enjoy remote work (50%).
  • Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).
Shape the evolution.We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.Learn more about life at Worldline atWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.#LI-ER1Information at a GlanceRequest ID: 299833Posting Start Date: 6/20/25Job Area: Customer ServicesWork Site: HybridContract Type: Fixed TermBrand: WorldlineJob Location: Italy - Rome×Cookie SettingsWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.Show More DetailsRequired Cookies Provider Description Enabled
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Worldline