
Solution Architect - Technical PreSales Consultant Connected Care
- Roma
- Tempo indeterminato
- Full time
- Work with the local Connectivity specialists in the HST team to drive the standardization and harmonization of approach
- Ensuring customers have a consistent experience of connected care with Baxter.
- Ensuring we can scale our operations (instead of a boutique approach) as we grow in connected care
- Responsible for architect assessments and technical due diligence to support commercial processes and customer implementation to ensure proposed solutions are fit for purpose and can be delivered .
- Work with the local and regional Digital Service team to prepare the pre-sales for smooth implementation to include
- scope of work design
- technical feasibility and due diligence
- governance documentation – DPA etc
- cybersecurity and other standards certificates
- Own and drive project governance (relationship/drive/accountability) ensure successful implementation of projects and oversee quality control throughout the life cycle of a customer engagement.
- Plan and lead requirements analysis sessions with customers and stakeholders. Evaluate and propose product and client solutions.
- Able to identify risks and constraints in the customer lifecycle and develop transferable and scalable processes or solutions to mitigate.
- Understand business drivers behind solutions and articulates complex solutions to stakeholders and can translate complex business needs into functional requirements and process designs.
- Create and deliver programmes of training and knowledge transfer for onboarding of new team members.
- Consider and assesses innovate processes, technologies and solutions to support future markets and contribute to the R&D roadmap with regards to changing market need
- At least 5 years of digital healthcare experience with proven results.
- Enhanced level of technical acumen to scope and assess feasibility of complex digital and hybrid solutions as part of customer sales interactions.
- Able to interpret customer need and digital landscape in terms of systems, infrastructure, clinical and functional product requirements.
- Local market understanding in terms of provider systems, market challenges, competitor and 3rd party providers considering changing surveillance requirements, regulatory, governance and legal frameworks.
- Understand deployment and integration of complex integrated solutions. Remains current with product evolutions, changing infrastructure architecture and market demand.
- Fluent in local languages to understand and translate complex requirements into deliverables. Represents local voice of the customer to ensure success criteria are being met.
- Self-management and organizational skills
- A great communicator with customer orientation and strong interpersonal skills
- Team player willing to push outside of comfort zone