ACCOUNT MANAGER - INSIDE SALES for ITALY (m/f/x) / International Trade of Chemicals
ProChema GmbH
- Milano
- Tempo indeterminato
- Full time
- You support our field sales in Italy region with system entries, order processing and administrative tasks.
- You act as a reliable contact for industrial customers, supporting sales activities; internally you collaborate with our Product Managers and Field Sales.
- You are responsible for a defined number of your own customers and handle all aspects of the customer relationship.
- You handle post-sales activities, including interaction with logistics and professional communication with customers to address changes, delays, overdue payments, and other logistical challenges.
- You handle occasional claims and complaints professionally.
- You conduct market research via phone and email to gather insights and opportunities.
- You prepare offers and follow up in coordination with field sales.
- You process incoming orders and report/implement negotiation results into our CRM system.
- You follow up our sample process and maintain accurate data administration to support operational efficiency.
- You are a committed to customer service and can represent our company in occasional negotiations as well as establishing trustful relations.
- You have 2+ years of experience within a B2B sales organization, working with all level of stakeholders, preferably within an international distribution company. Experience in business with chemical prime materials is an advantage.
- You have a high degree of resilience and organizational skills.
- You have an accurate work-style and a hands-on personality.
- You are a team player, eager to learn and are interested in understanding processes and connections.
- You have excellent communication skills, being business fluent in Italian and English.
- You have profound experience with CRM-/ERP-systems.
- Target gross annual salary incl. bonus starting from EUR 48.000; overpayment depending on qualifications and experience.
- A responsible position & the chance to grow in an interesting, versatile, and dynamic job within a multicultural, open environment.
- Your chance to develop in an organically growing group with an open minded company atmosphere.
- A secure employment in a financially sound international company.