Senior Principal HR Generalist Admin

• Expatriate & Assignee Daily-Life Support

• Act as the first point of contact for assignees requiring support with daily-life matters in Italy.
• Assist with practical settling-in needs such as utilities, local service providers, banking, health appointments, and other day-to-day administrative interactions.
• Provide support in navigating Italian systems, processes, and local practices.
• Support employees in understanding what steps they must complete themselves and ensure they remain responsible for their own personal matters.
• Housing Coordination

• Arrange housing for short-term and long-term assignees, ensuring solutions meet project standards and comply with policy and budget.
• Coordinate with real estate agencies, landlords, and service providers (e.g., viewings, negotiations, contract processes).
• Manage move-in / move-out logistics and support in resolving maintenance or accommodation-related issues.
• Maintain accurate housing records and support housing-related policy compliance.
• Italian Public Administration Support

• Support assignees in obtaining required official documents where needed
• Liaise with local authorities including municipalities, Questura, tax offices, and other public institutions as needed.
• Provide guidance to ensure assignees understand required actions and deadlines.
• Clarify which steps must be completed personally by the assignee, ensuring ownership remains with the employee.
• Translation & Interpretation (Daily-Life Only)

• Provide translation and interpretation exclusively for personal-life or relocation-related matters, not work-related tasks.
• Support interactions with service providers such as doctors, landlords, banks, municipal offices, and other local institutions.
• Translate personal documents where necessary to facilitate understanding of local procedures and requirements.
• Ensure translation support empowers employees rather than replaces their own responsibilities.
• Travel Coordination Across Project Locations

• Arrange and coordinate travel for project employees across all relevant project hubs
• Manage booking of flights, hotels, ground transportation, and changes or disruptions to travel plans.
• Ensure compliance with company travel policies, cost-efficiency guidelines, and approval workflows.
• Maintain travel trackers, itineraries, and documentation to support mobility planning and reporting.
• Act as liaison between employees, HR, and travel service providers to secure smooth travel operations.
• Administrative & Operational Support

• Maintain accurate and organized records of housing, administrative support cases, and travel arrangements.
• Support continuous improvements to administrative processes and service delivery.

• Experience supporting expatriates, relocated employees, or internationally mobile staff preferred.
• Excellent coordination, organizational, and customer-service skills.
• High cultural awareness, empathy, and discretion.
• Ability to work independently, manage multiple requests, and set clear boundaries with assignees.

• Strong sense of urgency and problem-solving skills
• Proficient in Microsoft Office - PowerPoint, Excel, Word, and Outlook

McDermott