PM/Account Campaign

• Client Service Excellence: Proactively manage client relationships, ensuring timely, reliable, and high-quality responses. Act as a trusted consultant to anticipate partner needs.

• AI-Driven Brief Analysis: Collaborate with management to explore client requests, utilizing generative AI tools and data analysis for a deeper understanding of market trends and expectations.

• Social & Influencer Strategy Execution: Coordinate the implementation of social media strategies and influencer marketing campaigns, ensuring brand consistency across all platforms and selecting talent aligned with the client’s positioning.

• AI-Enhanced Talent Selection: Utilize AI tools and data analysis for influencer scouting, evaluating follower authenticity, content quality, and strategic affinity based on real metrics.

• Integrated Project Management: Oversee projects through all agency phases, ensuring development, delivery, and final evaluation while working in synergy with creative and digital departments.

• Content & Community Oversight: Supervise the development of editorial plans (PED) and community management, integrating automation and AI solutions to optimize engagement and responsiveness.

• Administrative & Tech Diligence: Precisely manage quotes, timelines, and reporting, integrating AI tools for administrative automation and performance monitoring (including social KPIs and ROI tracking).

• Experience: Minimum of 5 years of experience as an PM/Account in structured communication agencies.

• Digital & AI Oriented: Proven experience in digital campaigns and familiarity with major AI tools (e.g., ChatGPT, Perplexity, sentiment analysis, or automation tools).

• Social & Influencer Expertise: Solid understanding of social media dynamics and influencer marketing workflows.

• Relational Growth: Proven ability to maintain and grow long-term client relationships.

• Creative Understanding: Ability to interpret and enhance the creative solutions proposed by the agency.

• Software Skills: Excellent proficiency in MS Office (specifically Excel and PowerPoint) and cloud collaboration platforms.

• Education: University degree, preferably in Communication or Marketing.

• Excellent Communicator: Outstanding written and oral communication skills in both Italian and English.

• Negotiation Skills: Strong ability to manage negotiations with clients and partners, finding win-win solutions while protecting agency interests and margins.

• Client Centricity: Deep commitment to client care, with a focus on building empathy, trust, and long-term satisfaction.

• Passion & Proactivity: A positive approach and determination to achieve success for both the agency and the client.

• Resilience: Ability to manage complex workflows and tight deadlines while maintaining extreme attention to detail.

• Team Player: A collaborative spirit to contribute to a dynamic and innovative work environment.

• Certified Quality System – ISO9001

• Certified Anti-Bribery – ISO37001

• Certified Carbon Footprint - ISO14064

• Certified Gender-Equality – UNI 125:2022

• Occupational Health & Safety – ISO45001

Cheil Italia Srl