HEAD OF MARKET PHARMA & LIFE SCIENCE - DIGITAL TRANSFORMATION PROJECTS
GCH Consulting
- Milano
- Tempo indeterminato
- Full time
- Promote and develop the Company's value proposition as a key player in digital transformation in the CX, Digital, and CRM fields by developing the current customer base and acquiring new clients in the Pharma & Life Science sector.
- Support the sale of professional, technological, and operational services in the offering, enhancing the company's references and capabilities in CX consulting, CX Design, CX Technology/AI & RPA, and CX Operation.
- Ensure the governance of services and active projects with constant collaboration and synergy with the Service Lines involved in delivery.
- Contribute to the development of a positioning strategy for the Pharma & Life Science market in Italy and abroad.
- Operate in accordance with the plans and strategies approved by the board, and the company's current policies and procedures.
- Approximately 7 years of experience in business development activities for consulting and tech services in CRM, Digital transformation, and Customer Experience, primarily selling transformative projects.
- Proven experience in the Pharma & Life sector.
- Strong interest in Digital and blending Digital-CRM issues and new technological trends (AI, RPA, Cloud, Design, Marketing automation, Big Data).
- Proven negotiating and selling experience in complex technological services.
- Plus experience in selling BPO services in the Pharma & Life Science world.
- Excellent English proficiency, knowledge of another language is appreciated.
- Excellent communication and relationship skills.
- Strong focus on results and sales.
- P&L management skills.
- Master's degree in economics, engineering, marketing and communication