Restaurant Supervisor
Meliá Visualizza tutti gli annunci
- Carmignano, Prato
- Tempo indeterminato
- Full time
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
- Operational leadership: Overseeing 100% of restaurant operations, ensuring smooth service flow and compliance with brand standards and operational procedures.
- Inventory & controls: Managing daily and monthly inventories (crockery, glassware, cutlery, decorations, equipment) and supervising operational checklists and reporting procedures.
- Quality & maintenance: Ensuring preventive maintenance, deep cleaning procedures and correct functioning of equipment and dispensing systems.
- Menu & product management: Supervising the correct presentation and updating of menus, wine lists, beverage lists and promotions.
- Hygiene & compliance: Ensuring full compliance with hygiene and safety regulations, HACCP standards and departmental quality audits.
- Guest experience: Ensuring a personalized and high-level dining experience; handling guest feedback and complaints professionally and contributing to Voice of the Customer objectives.
- Brand & standards: Implementing brand philosophy, operational manuals and sensory standards within the restaurant area; ensuring the team promotes hotel services, facilities and experiences effectively.
- Higher education in Tourism, Hospitality or similar.
- At least 2 year of experience in a similar supervisory role within the hospitality sector.
- Advanced English;
- Knowledge of MICROS and POS systems.
- Good command of Office 365.
- Strong knowledge of hotel and restaurant operations.
- Leadership skills, team spirit and strong service orientation.
- Creativity, innovation and attention to quality.
- Structured, results-oriented and solution-focused working style.
- Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
- Many development and advancement opportunities as part of our global Melia Hotels International family.
- Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
- A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.
- Restaurant Tickets - Meal Vouchers.