Technical Support Specialist

• Provides technical / specialist support to the order / construction site teams for problems related to the maintenance / assistance / commissioning activities of competence
• Prepares and delivers technical training interventions for the benefit of site personnel or the customer
• Supports site personnel in solving particularly complex maintenance interventions
• Coordinates maintenance / assistance / commissioning interventions of particular complexity at the site, in case of need
• Sets up and guides the activities and resources of the construction site on a technical level, identifying potential critical issues that arise and providing know-how to prevent / overcome them
• Performs the troubleshooting, analyzing the malfunction and identifying the causes
• Finds the tools, equipment and materials / spare parts necessary for the intervention
• Performs the repair operation following the maintenance procedures
• Checks the integrity of any disassembled and / replaced parts
• Performs the functional testing of the system subject to the intervention
• Performs preventive maintenance interventions where required
• Fill in the fault report and the intervention form, entering them in the HRI information system
• Evidence of the recurrence of operating anomalies by filling in the appropriate form to the interested HRI corporate bodies (Design, PM, Quality ...)
• Supports the maintenance / assistance technicians of decentralized firms
• Ensures compliance with workplace safety regulations for the part of competence
• Enter the rolling stock operating data on the company information system

• Experience to perform the aforementioned accountabilities as dictated in section above
• Bachelor of Science or technical degree required preferably in mechanical, electrical or systems engineering;
• In-depth knowledge of diesel and electric engines, in the railway or automotive field;PE a plus
• Minimum 5 years working on railway or automotive projects in warranty or Maintenance role
• Previous work in the train transport system or automotive industry, as a system technician / integrator a plus
• Willing to take on big challenges with large-scale railway or automotive project
• Able to perform mechanical and electrical circuit engineering
• Ability to test diesel or electric engines in railway or automotive field
• Ability to place mechanical and electrical systems into service
• Ability to interpret contract specification
• Ability to read, understand and interpret mechanical and electrical line drawing, schematics and cable plans

• Previous experience in the testing and commissioning of diesel and electric engines, in the railway or automotive field
• Management of operation and maintenance processes
• Manage and guide assigned resources and suppliers in order to perform testing and troubleshooting activities
• Knowledge and ability to use mechanical, electrical and electronic tools
• Ability to read and interpret HV-MV-LV functional diagrams
• Knowledge of the devices installed on railway rolling stock and in particular diesel and electric engines
• Knowledge and ability to use mechanical equipment / tools
• Ability to read and interpret mechanical drawings and functional diagrams
• Knowledge of subsystems and mechanical and pneumatic equipment installed on railway rolling stock and in particular of bogies (both motors and carriers), reducers, suspensions, door systems, braking systems
• Significant work experience in the railway or automotive vehicle sector
• Availability to work on daily, night and holiday shifts, both in Italy and abroad
• Attitude to team working and relations with HR / customer / supplier technicians

Hitachi