Stock Operations Supervisor - Boutique Milano

Hermès

  • Milano
  • Tempo indeterminato
  • Full time
  • 2 mesi fa
Job Category: Sales development & Retail Support - Sales SupportJob Description:GENERAL ROLEThe Stock Operations Supervisor leads the stock operations team to ensure the quality of service to customers through an accurate and reliable management of the store stocks, with a continuous improvement approach in strict compliance with Group and local procedures. The ideal candidate will act as a role model and will represent Hermès as an Ambassador, inspiring his colleagues to portray and embrace Hermès values.MAIN RESPONSABILITIESStock Operations Management and Control
  • Responsible for day-to-day operations and controls for a perfect stock accuracy;
  • Perform accurate stock takes & cycle counts.
Continuous process improvement
  • Implement an optimized organization of stock spaces;
  • Stock-related procedures;
  • Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities;
  • Be a reference point for their expertise and problem solving competence, supporting other colleagues in complex activities.
People Management
  • Lead the stock operations team, composed by senior stock controllers, stock controllers and stock supports;
  • Provide ongoing feedback and coaching, supporting the professional and personal development of the stock operations team;
  • Create a positive sense of team spirit, discipline and mutual respect, encouraging open communication;
  • Support the store management in setting objectives and assigning tasks to the store team;
  • Work in constant cooperation with the store teams: Sales Teams, Sales & Service Support Team;
  • Support other colleagues developing their expertise and skills.
PROFILE
  • University Degree, preferably with an analytical focus;
  • Fluency in Italian and English. A third language will be considered an advantage;
  • Professional background: in a stock and coordination position, preferably in the Retail environment;
  • Proficient with Excel / IT tools;
  • Have excellent leadership attitude and ability to lead and motivate a team;
  • Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
  • Excellent interpersonal and communication skills, with a customer service orientation;
  • Team player mentality to build meaningful relationships and ability to work autonomously;
  • Availability, flexibility and dynamism to function in a high-pace environment;
  • Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!About Us:"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"About the Team:Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.The company brings together more than 20.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 10 Stores present in the country.Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

Hermès