
Field Application Engineer
- Pegognaga, Mantova
- Tempo indeterminato
- Full time
- Serve as a domain expert for Hoffman products (enclosures, industrial climate control, panel shop automation solutions and related software) including their application, for nVent functions including Sales, Product Management, Operations, etc.
- Provide first line product support by providing help to customers and colleagues using Hoffman products and services
- Provide technical application assistance to identify modified and engineered products based on customer specification and application requirements.
- Prepare and submit quotations & proposal of non-standard products using internal CPQ and ERP systems.
- Conduct product training to customers and train distributors on quoting tools.
- Prepare compliance documents against customer specifications.
- Manage strategic projects for product enhancements, cost reduction, product consolidation and new product development.
- Review training literature for technical accuracy including installation guides and procedures, operations manuals, online learning.
- Represent nVent in industry codes and standards committees.
- Provide market specific intelligence and feedback on products and services to the commercial teams. Assist commercial teams with voice of customer (VOC) visits.
- Plan activities together with Sales Leader.
- Identify project in closing phase with sales team and provide necessary technical support.
- Inform their superior about all situations, developments and occurrences which are important for the superior or are requested by them, as well as about all upcoming decisions which require their approval.
- May be required to perform additional duties as assigned.
- University Degree or equivalent experience / Diploma in Electrical / Electronic / Mechanical Engineering
- 2+ years Manufacturing/Technical experience in a professional target driven business
- English language skills of at least B2 certificate
- Willing to travel for visiting customers max 20% of the working schedule
- Worked for a local sales office for an international manufacturing company.
- Demonstrated problem solving and complex analytical skills
- Excellent interpersonal and communication skills
- Must have strong customer orientation blended with negotiation and cost optimization skills
- Good time management skills
- Must have business insight and be able to take initiatives on their own, a good attitude, clean working track record with high integrity, should have democratic approach including directional instruction when required and be a great teammate
- Self-motivated & independent, be prepared to challenge the market and have a Can Do and Will Do attitude