Global Consumer Experience Specialist

• Community Management and Consumer Experience: Grow and engage the brand's social media community while monitoring trends and feedback. Provide insights, manage crises, and consumer service alignment and support.

• Content Management: Coordinate content creation with creators and partners, ensuring smooth workflows. Maintain asset libraries and review content for brand consistency and visual alignment.

• Offline Communication Support: Collaborate with market teams to plan and execute events and activations. Deliver toolkits and post-event insights to ensure consistent brand experiences.

• Bachelor's degree in Marketing, Business Economics or a related field

• 1-3 years of relevant experience in the field of Consumer Experience, Community Management or Communication

• Strong communication and social skills and a strategic mindset with a consumer-centric approach

• Trend-aware and proactive in identifying engagement strategies and digitally native with a strong understanding of online platforms and tools

• Knowledge of Zendesk is a plus

• Fluency in English; additional languages are a plus

• Global Mindset: Working in an international environment

• Perfect Start: An individual "Onboarding Program" and support from your buddy

• Food: An in-house canteen, fresh fruit and snacks

• Childcare: An in-house daycare center and “Dr. Schär Kids Care”

• Flexibility: Life-phase-oriented work with flexible working hours and smart working

• Long Term Wellbeing: Health and pension fund and in-house fitness program

• Growth: Dr. Schär Academy with a variety of training opportunities and language programs

• Playtime & Team Spirit: Calcetto, table tennis, lunch roulette in the in-house garden

Dr. Schär