Customer Care- back office commerciale

Celli Group

  • Cattolica, Rimini
  • Tempo indeterminato
  • Full time
  • 10 giorni fa
Descrizione aziendaCelli Group is the global leader in beverage dispensing systems and accessories, from beer to soft drinks, from water to frozen drinks. As a 'Beyond the Bottle Company,' we are committed to shaping a sustainable future by eliminating single-use packaging with smart, connected, and eco-friendly dispenser solutions.When you join Celli, you become part of a dynamic and stimulating work environment where a strong team spirit prevails. We encourage the contribution of your initiative, skills, and experiences to collectively achieve our shared objectives.Discover a rewarding career at Celli Group, where your professional journey aligns with a global leader at the forefront of innovation and sustainability in the beverage industry.We're looking for a dynamic person, willing to learn and grow within the Sales Operations team and Celli Group.PosizioneWithin the Sales Operation department, you will be in charge of:
  • Customer management and contact: entering customer records
  • Preparation of commercial offers: technical and commercial expertise
  • Order entry and management (in coordination with the planning office)
  • Support for shipping, invoicing, and credit collection
  • Collaborate with the Area Manager to ensure effective management of the order portfolio
RequisitiYour profile to be successful in the role:
  • Educational background in a technical or economic field (diploma or degree)
  • Minimum 2 years' experience in a commercial back-office role (B2B or B2C)
  • Proficiency in English (C1 level); knowledge of an additional language is considered a plus
  • Excellent interpersonal and communication skills, with strong customer management and negotiation abilities
  • Strong problem-solving mindset, able to guide stakeholders and handle unexpected situations effectively
  • Solid organizational and analytical skills
  • Proactive approach with a focus on continuous organizational and process improvement
Altre informazioniWorking place: San Giovanni in Marignano;The opportunity of 4 days a month in smartworking

Celli Group