BOTTEGA VENETA Client Advisor - Malpensa
B.V. ITALIA S.R.L.
- Gallarate, Varese
- Tempo indeterminato
- Full time
- Finalize sales targets achievements in line with company strategy
- Embraces the clienteling culture of building strong and long-term relationship with clients
- Collect and update client information to ensure an efficient use of CRM
- Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
- Understands luxury, the collections and fashion trends
- Works on silhouettes, brings alternative items to get clients to discover more about the collection
- Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
- Knows and applies company policies, procedures and guidelines
- Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information
- Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
- Excellent client service attitude and high flexibility to adapt to several types of Clients
- Excellent communication and emphatic skills
- Good team player
- Multitasking, flexible
- Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
- Fluency in English is mandatory