Machine Maintenance Sales Specialist

Coesia

  • Bologna
  • Tempo indeterminato
  • Full time
  • 1 mese fa
About the CompanyR.A Jones, headquartered in Covington, KY, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries.R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging.R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.About the RoleThe Machine Maintenance Sales Specialist role is to increase part and service sales through the promotion of the R.A Jones machine audit program. As part of the Service Parts Sales Team, the Machine Maintenance Sales Specialist will be responsible for creating and fostering audit sales leads, meeting or exceeding audit sales goals, and providing world-class customer service. A passion for proactively engaging customers with the intent of exceeding their needs while meeting company sales objectives is a must.Main Responsibilities include, but are not limited to:
  • Lead and manage customer service audit programs to enable Service Parts to meet or exceed budget.
  • Have clear understanding of all R.A Jones customer service products and service and be able to convince customers of the value and quality so they purchase R.A Jones products.
  • Contact, qualify, and close new audit opportunities and rigorously prospect for new business while following up on leads.
  • Define targeted campaigns to generate and manage new audit opportunities.
  • Collaborate with Product Line Manager to identify targeted customers and develop specific campaigns for the identified customers.
  • Develop a solid understanding of the customer service market based on customer needs and requirements generated from extensive customer communication and networking.
  • Prospect and generate leads.
  • Develop, maintain, and expand the customer data base.
  • Maintain existing customer relationship through active engagement and follow-up.
  • Work closely with other sales representatives, customer service, and management to facilitate world-class customer service.
  • Responsible for all audit program deliverables along with status reporting.
  • Other duties as assigned.
What You Need to Be Successful
  • Associates Degree or equivalent combined experience with an emphasis on technical knowledge.
  • Technical background preferred.
  • Knowledge of packaging equipment or related industry.
  • Strong customer service, leadership, and sales support skills.
  • Strong communication and interpersonal skills. Must be able to demonstrate active listening, organized presentation, and effective writing skills. Persuasive in interactions with others.
  • Must have a strong working knowledge of computer applications including Microsoft Office Products (Microsoft Word, Excel, Outlook,) and experience with ERP system, SAP preferred.
  • Understanding of commercial terms and ability to negotiate and resolve commercial issues with customers.
Skills and Abilities:
  • Ability to present and communicate Customer Service products, services, and offerings with technical confidence.
  • Ability to work and contribute as a member of a team.
  • Ability to develop credibility with customers, reviewing equipment, and advising customers in their environment.
  • Demonstrated ability to successfully exceed aggressive sales development targets and strategies.
  • Able to travel domestically and internationally.
  • Willingness to travel 25%
Our OfferCoesia North America offers a competitive benefit package which includes, among other things:
  • Multiple health insurance plan options.
  • Company paid life insurance.
  • 401k with up to 6% company match.
  • Paid parental leave.

Coesia