Groups & Events Coordinator
Ennismore
- Roma
- Tempo indeterminato
- Full time
La nostra missione?: portare piccoli momenti di felicità alle persone.La nostra crescita ci permette di dare dei fantastici percorsi di sviluppo ai nostri team members promuovendo promozioni interne e/o crescendo in altre realtà internazionali, e non è solo una questione di diploma o di anni di esperienza!Mama Shelter fa parte di Ennismore, un gruppo alberghiero creativo che affonda le sue radici in culture e destinazioni, con un portafoglio globale di brands. Ennismore è una joint venture con Accor, fondata nel 2021.Il nostro impegno per la diversità e l'inclusione:
Mama è un'azienda inclusiva e la nostra ambizione è quella di reclutare e promuovere talenti diversi. Le nostre pubblicità sono neutre dal punto di vista del genere; qui si utilizza il genere maschile per semplificare il testo.Descrizione del lavoroYOUR MISSIONThe Groups&Events Coordinator works on both the Corporate and the Groups & Events segments.You will: • Supervise all events' organization from A to Z, like a great conductor; from quotation, to negotiation to invoicing, & on-site reception. You have everything under control! 👌 • Answer promptly to all group & events incoming enquiries and negotiate each business with the client, in accordance with Groups & Events Manager. • Communicate internally each group & events details for the operational team (F&B, Room Division mainly) and ensure a smooth operation of each event on the floor by coordinating the event.Reporting directly to the Groups & Events Manager you're ensuring that customer satisfaction is the top priority ☀️.QualificheMADE FOR YOU ? ONLY IF...
- Detail is important to you, nothing goes missing thanks to your sense of organization and anticipation.
- With a strong sense of communication, you are a diplomat and know how to bring all the services together.
- Team spirit is your strength, like the "Gladiators in suits" with Olivia Pope. 💼💪
- Curiosity may have killed the cat, but not you; you're constantly on the lookout of your surroundings.
- Problem solver with excellent customer relations - you never run out of ideas when faced with a customer situation.
- Action oriented - you're hands on and believe that leading by example is the key to success.
- You know how to manage pressure and stress 🧘♂️.
- Family negotiator, everyone always ends up watching your pick for the Sunday movie night 😏.
- You know your numbers and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous !
- Auntie's 70th birthday wasn't the only event you organized last year, even if it was a success 🎂👵.
- Geniality and hospitality are who you are, customers come back for you!
- You've lost count of the number of local stars in your contacts! 🤵⭐️