Reservations Agent

  • Venezia
  • 27.000-28.000 € all'anno
  • Tempo indeterminato
  • Full time
  • 22 ore fa
Our Maison: AIRELLES VENEZIA PALLADIOSet to open its doors in 2026, Airelles Venezia Palladio marks the beginning of an exciting new chapter as we prepare to reveal our first Maison outside France. Join the founding team and play an essential role in the creation of this sanctuary of luxury on the island of Giudecca, where generous rooms and suites, extraordinary private gardens, a multi-level spa and spectacular views of the Piazza san Marco will await our guests.Job Summary:
  • Contract Type: Permanent contract
  • Start Date: November 2025
  • Contract Duration: permanent
  • Experience Required : 2/3 years
  • Location: Venezia
  • Salary Range: 27.000 - 28.000 RAL and Welfare
Job Description
  • Assist the Director of Reservation & Revenue n strategically setting hotel pricing in consultation with the Airelles Group General Management and Revenue Director.
  • Support the Director of Reservation & Revenue in ensuring that the team engages in establishing new customer contacts and obtain detailed information on the potential revenue of these accounts.
  • Continuously examine the actual output of each account against the potential of that account. Continuously review and improve the customer base.
  • Support the Director of Reservation & Revenue in establishing financial and non-financial goals for each team member and work with them to ensure that these goals are met.
  • Support the Director of Reservation & Revenue in ensuring that all team members have the appropriate sales skills to do their jobs successfully.
  • Support the Director of Reservation & Revenue so that all vendors maintain personal and up-to-date knowledge of all hotel product and service offerings. Also, encourage the team to learn about products, services, pricing, and new developments from key competitors.
  • Support the Director of Reservation & Revenue so that all team members are up-to-date with current information and data on hotel products, including room types, rates, features and facilities, point of sale and beverage, spa and gym, and other services and facilities.
  • Support the Director of Reservation & Revenue so that the reservations team achieves and ensures a high degree of accuracy in guest reservations, maximizing revenue opportunities and customer and employee satisfaction.

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