
Senior System Engineer
- Italia
- Tempo indeterminato
- Full time
- Manage, configure, and monitor Entra ID, Microsoft 365, SharePoint Online, SSO, Enterprise Applications, VMware, Proxmox.
- Administer Microsoft Defender for Endpoint for endpoint protection.
- Manage company devices and oversee change management processes.
- Handle application deployment and management via Intune MDM and SCCM (including compliance and Conditional Access).
- Management of patching on Windows, Linux, and MacOS systems.
- Support and configure Windows Autopilot, Exchange, and devices running Windows, Android, macOS.
- Manage high availability clustered infrastructures with failover and load balancing.
- Administer Microsoft Teams Phone, Teams Meeting Rooms (MTR), and SharePoint Online collaboration platforms.
- Manage Microsoft VDI environments (Remote Desktop Services, Windows Virtual Desktop/Azure Virtual Desktop).
- Knowledge and support of Azure and AWS cloud environments.
- Experience in migration and management of hybrid to full cloud environments.
- Automate and integrate workflows using PowerShell and REST APIs.
- Oversee backup and disaster recovery with Veeam and Azure ASR.
- Handling and resolution of user support tickets through Jira Service Desk, ensuring response times aligned with SLAs.
- Implement and optimize IAM workflows aligned with ISO standards.
- Collaborate with global teams to ensure quality and consistency.
- Proven experience in multi-site international enterprise environments.
- Strong knowledge of Microsoft Defender for Endpoint and endpoint security.
- Device lifecycle and infrastructure change management expertise.
- Advanced skills in PowerShell, REST APIs, Entra ID, Intune, SCCM, Conditional Access, Autopilot.
- Experience with SharePoint Online and Microsoft VDI environments.
- Proven experience in migration and management of hybrid to full cloud environments.
- Patch management experience for Windows, Linux, and MacOS.
- Experience with clustered high-availability systems, failover, and load balancing.
- Support experience for Microsoft Teams Phone and Teams Meeting Rooms.
- Hands-on experience with DELL, Cisco, and Fortinet devices.
- Familiarity with ManageEngine, Jira, Confluence, ITIL, and ISO standards.
- Fluent English is mandatory for global communication.
- Support Papercut print management and tools like ManageEngine.
- Maintain documentation in Confluence.
- Knowledge and experience in Artificial Intelligence (AI) technologies and advanced automation.
- Experience with AWS/ Google.
- Experience with Netapp Storage.
- Configure and troubleshoot network hardware: DELL, Cisco, Fortinet.
- positive, team-oriented, and with a collaborative mindset
- detail oriented to provide strong technical documentation
- committed to SLA adherence and company policies
- driven to push the boundaries and lead change and performance
- communicative to leave no-one in the dark and to work with the team successfully
- reliable so we know that we can call on you to meet deadlines
- passionate about the latest technologies and standards
- proactive to suggest improvements, work independently and identify and fix potential issues
- solid technically speaking, to advise internal teams