Senior Human Resources Manager - Office Technical Departments - MSC Cruises

• Partners with technical leadership to drive the full employee lifecycle (onboarding, recruitment, talent development, and career management) in line with MSC's HR corporate strategy, while embedding a technology-forward and data-driven approach into people processes;

• Collaborates with the UK Talent Acquisition team to secure high-calibre technical and operational talent, leveraging innovative sourcing strategies to support business growth;

• Ensures the most effective and efficient organizational design and development to optimize operational structures in complex technical environments;

• Aligns total reward solutions with company standards and market trends, supporting retention of technical expertise and operational leadership;

• Supports technical leaders in fostering employee engagement, career development, and continuous professional learning with a focus on future-ready skills and innovation capabilities;

• Advises and coaches managers on employee performance, absence management, employee relations, and disciplinary processes, ensuring compliance with Italian labour law and CCNL "Armatori di terra";

• Acts as a trusted advisor on employee relations and operational HR issues, ensuring policies and processes foster efficiency and compliance in technical office settings;

• Manages local HR processes to ensure regulatory compliance while driving process optimization and operational excellence;

• Enacts company talent management frameworks, including Individual Performance Management, people development and succession planning;

• Applies a data-driven mindset to HR management, producing analytical reports and HR metrics that inform operational decision-making and continuous improvement efforts;

• Champions a culture of innovation and continuous improvement within HR operations, integrating digital tools and lean methodologies where appropriate;

• Maintains up-to-date knowledge of HR legislation, best practices, and emerging trends in technical workforce management, ensuring the HR function evolves in line with business and industry advancements.

• A BSc/BA in HR Management, Law, Business Administration, or a related discipline; alternatively, significant experience as a Senior HR Manager or HR Business Partner in a medium/large organization;

• Robust knowledge of Italian employment law and HR best practices together with a robust working practice applying these standards;

• Experience interacting with Italian Trade Unions;

• Demonstrated leadership experience within multinational companies operating in technical, industrial, or operational sectors such as engineering, shipping, shipbuilding, shipyard operations, maritime services, or large-scale industrial projects;

• Familiarity with lean maintenance principles, operational excellence, and continuous improvement frameworks in technical or operational environments;

• Ability to manage HR within complex, matrix organizations and cross-cultural contexts, ideally within safety-critical industries;

• Strategic mindset with the ability to partner closely with technical leadership on workforce planning, organizational design, talent management, and succession planning;

• Strong analytical skills, including proficiency with Microsoft Office Suite and HR reporting tools;

• Resilient, able to work under pressure in a fast-paced environment.

• Excellent oral and written English;

• The existing right to live and work in Italy is preferred.

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