Onsite Event Coordinator
Fever
- Milano
- Tempo indeterminato
- Full time
- Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies.
- Operations of the events:
- Inventories: manage and control all devices used in the event (PDAs, computers, POS etc.)
- Validation: control the validation system and devices (Fever Partners App)
- Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
- Onsite payment devices and accounts - F&B/Merch
- Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback, onsite incidences etc.
- Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies.
- Excellent face-to-face communication skills
- Some experience in similar roles
- Native Italian speaker. Advanced English speaker
- Highly organized and efficient. Time management skills are key
- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
- Willing to learn from mistakes and give feedback on ways of improving the experiences
- Collaborative approach and willing to get hands dirty and work on all required events tasks
- Be decisive and organized
- Love being part of a dynamic team in a growing company
- Attractive compensation package
- Have a real impact on the company's growth and evolution.
- Great work environment with a young, international team of talented people to work with.
- 40% Discount on all Fever events and services!
- Meal tickets
- Gympass membership